Never Shy Totes (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or purchase from our website.

1) Information We Collect

When you visit our store or place an order, we may collect:

A. Information you provide

• Name, billing/shipping address
• Email address and phone number
• Order details (items purchased, order history)
  

B. Payment information

Payments are processed securely by third-party payment gateways. We do not store your full card details.

C. Automatically collected data

• Device/browser information
• IP address, cookies, and usage data
• Pages viewed, time spent, clicks (for analytics)
  

2) How We Use Your Information

We use your information to:

• Process orders, ship products, and provide customer support
• Send order updates (confirmation, shipping, delivery notifications)
• Improve our website, product experience, and performance
• Prevent fraud, misuse, and unauthorized transactions
• Send marketing emails/texts (only if you opt in)

You can unsubscribe from marketing anytime.

3) Cookies & Tracking Technologies

We use cookies to:

• Keep the cart working properly
• Remember preferences
• Understand traffic and improve the website

You can disable cookies in your browser settings, but some site features may not function properly.

4) Sharing Your Information

We may share your information with trusted third parties only when needed, such as:

• Shipping partners/couriers (to deliver your order)
• Payment gateways (to process payments)
• Shopify and apps/plugins used to run our store
• Analytics tools (to understand site performance)
• Legal authorities if required by law or to prevent fraud

We never sell your personal information.

5) Data Security

We take reasonable measures to protect your information. However, no online system is 100% secure. Please use a strong password and avoid sharing login details if you have an account.

6) Your Rights & Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of your data

7) Data Retention

We keep your information only as long as needed to:

• fulfill orders
• provide support
• comply with legal/tax requirements
• resolve disputes and prevent fraud
  

8) Third-Party Links

Our website may contain links to third-party sites (social media, payment providers, etc.). We are not responsible for their privacy practices.

9) Children’s Privacy

Our store is not intended for individuals under 13 (or the minimum age in your country). We do not knowingly collect data from children.

10) Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

11) Contact Us

If you have questions about this Privacy Policy, contact us