No Returns / No Refunds

At Never Shy Totes, all sales are final.
We do not accept returns, exchanges, or refunds once an order is placed.

This includes (but isn’t limited to):

• change of mind
• wrong item chosen
• size/fit expectations
• color differences due to screen display
• “I thought it would be bigger/smaller”

Please read the product description carefully before ordering.

Exceptions (Only If We Messed Up)

We will gladly help if:

• you received the wrong product, or
• the item arrived damaged/defective
  

To request support, contact us within 48 hours of delivery with:

• your order number
• clear photos/videos of the item and packaging
  

If approved, we will provide a replacement (or store credit if replacement isn’t possible).

No cash refunds are provided.

Cancellations

Orders cannot be cancelled once placed because we start processing fast.
If you made a mistake, message us immediately—if your order hasn’t been dispatched yet, we’ll try to help, but it’s not guaranteed.